UIF Officer & Claims Jobs – Department of Labour (74 Posts)

Vacancies at the Department of Employment and Labour – Western Cape

Application Deadline: 25 July 2025

• Walk-in submission: By 16:00
• Online submission: By 00:00

The Department of Employment and Labour is recruiting for multiple UIF-related positions across Labour Centres in the Western Cape. These roles aim to enhance service delivery and align with the Department’s Employment Equity objectives.

Available Positions

1. UIF Client Service Officer (x22 Posts)

Post Number: 24/03
Salary: R269,499 per annum

Locations & Reference Numbers:

• Paarl: HR4/4/10/501 (3 posts)
• Somerset West: HR4/4/10/502 (6 posts)
• Swellendam: HR4/4/10/503 (3 posts)
• Ceres: HR4/4/10/504 (1 post)
• De Doorns: HR4/4/10/505 (2 posts)
• Worcester: HR4/4/10/506 (7 posts)

Responsibilities:

• Screen applicants for UIF benefits
• Process UIF applications and continuation forms
• Perform administrative support duties

2. Client Service Officer: Quality Assurer (x13 Posts)

Post Number: 24/04
Salary: R269,499 per annum

Locations & Reference Numbers:

• Paarl: HR4/4/10/507 (2 posts)
• Somerset West: HR4/4/10/508 (3 posts)
• Swellendam: HR4/4/10/509 (1 post)
• Ceres: HR4/4/10/510 (2 posts)
• De Doorns: HR4/4/10/511 (2 posts)
• Goodwood: HR4/4/10/512 (1 post)
• Worcester: HR4/4/10/513 (2 posts)

Responsibilities:

• Perform quality assurance during UIF benefit screening
• Verify application compliance
• Register continuation forms and handle administration

3. UI Claims Officer: Employer Services (x8 Posts)

Post Number: 24/06
Salary: R269,499 per annum

Locations & Reference Numbers:

• Swellendam: HR4/4/10/520 (2 posts)
• Ceres: HR4/4/10/521 (2 posts)
• De Doorns: HR4/4/10/522 (2 posts)
• Goodwood: HR4/4/10/523 (1 post)
• Worcester: HR4/4/10/524 (1 post)

Responsibilities:

• Screen and process UIF employer-related claims
• Register continuation forms
• Provide admin and operational support

4. UI Claims Officer: Assessments (x9 Posts)

Post Number: 24/07
Salary: R269,499 per annum

Locations & Reference Numbers:

• Somerset West: HR4/4/10/525 (2 posts)
• Swellendam: HR4/4/10/526 (1 post)
• Ceres: HR4/4/10/527 (2 posts)
• De Doorns: HR4/4/10/528 (2 posts)
• Goodwood: HR4/4/10/529 (1 post)
• Worcester: HR4/4/10/530 (1 post)

Responsibilities:

• Assess and validate UIF claims
• Register continuation forms
• Perform compliance checks and administrative duties

Minimum Requirements (All Positions):

• Matric / Grade 12 / Senior Certificate

Knowledge and Skills Required:

• Knowledge of:
  • Unemployment Insurance Act and Regulations
  • UIF Contribution Act
  • PFMA, POPIA, Treasury Regulations
  • Batho Pele Principles
  • Departmental policies and procedures

• Key Skills:
  • Verbal and written communication
  • Interviewing, listening, and conflict resolution
  • Interpretation of legislation
  • Computer literacy and time management
  • Customer service and telephone etiquette
  • Interpersonal skills and operational system training

Enquiries:

Mr. Q Bowman
Tel: (021) 441 8120

How to Apply:

Send your Z83 application form and CV as one combined PDF document to the appropriate Labour Centre email address. The job title and reference number must appear in the subject line.

Postal or Hand Delivery Submissions:

Chief Director: Provincial Operations
Department of Employment and Labour
Postal Address: PO Box 872, Cape Town, 8000
Physical Address: No. 9 Long Street, Corner Riebeeck & Long Street, Cape Town
Attention: Sub-directorate: Human Resources Management – Western Cape