UI Client Service Officer – Department of Employment and Labour (165 Posts Nationwide)

Salary: R269,499 per annum
Closing Date: 12 September 2025 (16:00 for walk-in / 00:00 for online applications)

The Department of Employment and Labour invites suitably qualified candidates to apply for multiple UI Client Service Officer vacancies across Free State and KwaZulu-Natal.

Vacancies Breakdown

Free State (X107 Posts)

• Phuthaditjhaba Labour Centre: Ref No: HR 4/4/8/944 (X8)
• Petrusburg Labour Centre: Ref No: HR 4/4/8/945 (X6)
• Kroonstad Labour Centre: Ref No: HR 4/4/8/946 (X8)
• Ficksburg Labour Centre: Ref No: HR 4/4/8/947 (X7)
• Botshabelo Labour Centre: Ref No: HR 4/4/8/948 (X5)

• Thaba Nchu Satellite: Ref No: HR 4/4/8/949 (X8)
• Zastron Labour Centre: Ref No: HR 4/4/8/950 (X6)
• Harrismith Labour Centre: Ref No: HR 4/4/8/951 (X10)
• Sasolburg Labour Centre: Ref No: HR 4/4/8/952 (X6)
• Parys Satellite: Ref No: HR 4/4/8/953 (X8)

• Virginia Satellite: Ref No: HR 4/4/8/954 (X5)
• Bethlehem Labour Centre: Ref No: HR 4/4/8/955 (X4)
• Reitz Labour Centre: Ref No: HR 4/4/8/956 (X12)
• Provincial Office, Free State: Ref No: HR 4/4/8/957 (X14)

KwaZulu-Natal (X58 Posts)

• Chatsworth Satellite Office: Ref No: HR4/4/5/61 (X5)
• Dundee Labour Centre: Ref No: HR4/4/5/60 (X6)
• Estcourt Labour Centre: Ref No: HR4/4/5/62 (X2)
• Kokstad Labour Centre: Ref No: HR4/4/5/63 (X7)
• Ladysmith Labour Centre: Ref No: HR4/4/5/64 (X4)

• Newcastle Labour Centre: Ref No: HR4/4/5/65 (X4)
• Pinetown Labour Centre: Ref No: HR4/4/5/67 (X6)
• Prospecton Labour Centre: Ref No: HR4/4/5/78 (X2)
• Richmond Labour Centre: Ref No: HR4/4/5/68 (X1)
• Stanger Labour Centre: Ref No: HR4/4/5/69 (X1)

• Ulundi Labour Centre: Ref No: HR4/4/5/70 (X1)
• Jozini Satellite Office: Ref No: HR4/4/5/71 (X6)
• Verulam Labour Centre: Ref No: HR4/4/572 (X4)
• Phoenix Satellite Office: Ref No: HR4/4/5/73 (X4)
• Vryheid Labour Centre: Ref No: HR4/4/5/74 (X5)

Requirements

• Minimum: Grade 12 / Senior Certificate (Matric)
• Experience: None required
• Knowledge of:
  • Unemployment Insurance Act & Regulations
  • Unemployment Insurance Contributions Act
  • Public Financial Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Treasury Regulations
  • Batho Pele Principles
  • Department of Labour & UIF Policies, Vision, Mission and Values
  • Customer Care Principles & Guidelines

• Skills:
  • Interviewing & communication (verbal & written)
  • Listening & interpretation of legislation
  • Conflict management
  • Computer literacy
  • Customer relations & telephone etiquette
  • Analytical thinking & time management
  • Interpersonal skills

Key Duties

• Provide screening services to clients.
• Process applications for UIF benefits.
• Register and manage payment continuation forms.
• Perform general administrative functions.

How to Apply

Free State Applications

Address: Chief Director: Provincial Operations, Private Bag X522, Bloemfontein, 9300
Hand Deliver: Laboria House, 43 Charlotte Maxeke Street, Bloemfontein
Email: jobs-fs11@labour.gov.za

KwaZulu-Natal Applications

Applications must be submitted to the specific Labour Centre/Satellite Office as per the reference number. Hand delivery, postal addresses, and email submissions are listed in the full job advert (see departmental website).

Important Notes

• Closing date: 12 September 2025
• Applications must include:
  • New Z83 form (completed, signed, and initialled)
  • Updated CV (PDF, combined in one file)
• Only shortlisted candidates will submit certified qualifications.
• Non-RSA citizens must attach SAQA evaluation (if shortlisted).
• The Department aims to promote employment equity (race, gender, disability).
• If not contacted within 8 weeks, consider your application unsuccessful.