Customer Service Team Member at KFC

Job Summary We are looking for a Customer Service Team Member to join our team! As a Customer Service Team Member, your role involves delivering fast and friendly service, processing orders, handling payments, and performing additional tasks as required.

Key Responsibilities

• Welcome customers with a friendly smile
• Suggest items, specials, and promotions to customers
• Handle customer complaints and queries

• Deliver excellent customer service with a positive attitude
• Communicate with supervisors and colleagues to ensure smooth operations
• Use the cash register or computer to process orders correctly

• Handle different forms of payment
• Balance the cash register and monitor cash levels
• Bag, box, or wrap products

• Follow company rules and standards
• Receive, verify, and unpack new stock
• Assist customers with orders over the counter and phone

• Ensure orders are packed and labeled correctly
• Serve various drinks like coffee and sodas
• Manage phone orders efficiently
• Maintain cleanliness and organization of the front of the house